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Live Chat Software is best affordable solution that helps users or website owner to provide live chat support between online customers/visitors and customer care executive in real time. Utility lets customer support executive to provide live chat assistance to website visitor for enhancing customer relationship. Chat software helps your web site visitors or client by solving their problems and queries online.
Highly interactive chatting utility is useful for increasing the online sales of products by resolving queries of multiple customers simultaneously. Web Chat solution does not include any setup fees, installation charges or hidden cost and does not involve license renewals headaches. You just need to pay once and own it for lifetime.
Software Working Features:
- Real Time Chat: Enables you to configure live chat with website visitors so that they can easily start chatting to Operators as they browse your web site.
- Handle Multiple Visitors Simultaneously: Allows Website Operator to interact with multiple website visitors same time.
- View Visitor Details: Lets you track visitor information including Visitor name, Company name, Host name, Current page and other detailed information.
- See ‘Visitor is Typing’ Text: Lets Operator view what the visitor is typing before he/she sends it.
- Operator-to-Operator Chat: Online Operators can chat with each other, thus helps to increase more software flexibility.
- Chat Transfer: Facilitates to transfer chat among Operators any time in between the ongoing conversation.
- View Chat History: Lets you view chatting history details including chat time and date along with visitor’s detailed information and full text chat.
- Email Transcripts of Live Chat Sessions: Live Chat utility provides the facility of sending Live chat session details to visitors at their specified email address.
- Backup and Restore Chat History: Facilitates to backup and restore chat history records.
- Push Web URLs: Operators can easily push specific web pages to quickly assist the users.
- Canned Messages: Canned messages are the saved messages used when the Operator wants to respond website visitors immediately.
- Block IP Address: Easily block selected IP address to avoid chatting from mischievous visitors.
Software General Features:
- Live Chat Software easily integrates with your existing website.
- Support instant messaging facility than e-mail and more convenient way than attending traditional phone calls.
- Helps to reduce communication cost.
- Chat Software is used in variety of businesses including Travel, Education, Real estates, Web hosting, Web designing, Auto sales, Insurance and other businesses worldwide.
- Provide live help support and proactive sales for your website visitors in real time.
- Software is safe to download and run.
- Supports to increase customer satisfaction.
- Live chat utility is economical and easy to use solution.
- Simple to understand and can be easily configured at machine.
Minimum System Requirements:
- Processor :- Pentium class or equivalent processor
- Memory :- 512MB RAM
- Free Disk Space :- 15MB
- Environment: Your web hosting should support .NET 2.0 or higher and MS SQL Database.
Operating System:
Windows VISTA/ Windows XP/ Windows 2003 Server / NT / 2000 / ME / 98
Download Free Trial Now:
Download 30 days free trial of Online Live Chat Software to have fair idea of application full working and features. Once having satisfactory results, we recommend you to buy cost effective and affordable utility online.
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